Access Alliance

I've been attending since 2019 I've now started hrt with them and for some reason since the attuide and service was a mess 2nd to last visit the doctor came out listen I don't have much time I told the receptionist that am ready for you . 1st on hold up cause I was told to have a set that's it never another word u till the doctor upset me for Miss communication with here staff . Last week to have a name change form filled . Needed it for the following day I get that it wasn't doable but why am I calling to book an appointment 1 minute after missing the call with the receptionist. Called for 4 days straight when my number isn't hanged up I just never got through. Today finally did and again my doctor has changed for the 5 time and no appointments untill Friday 2 and a half weeks after the enital intake and needing it for the following . It's almost like every encounter am begging for service or as if am some pest that always there needing something. At the end of the day am a client not a friend this place need serves done after each client because there 8s no way I should be treated the way I do
Feb 4th, 2023

The staff is amazing. Five stars to Dr. Michael Lukenda and Nurse Karla.
Feb 1st, 2023

They were very helpful in providing me bus fare and i joined one of their disability program training for one month and as promised the benefits was received and it helped me a lot at work and financially
Nov 20th, 2022

They have discriminatory practices against newcomer immigrants. I was told that my English is good enough to be eligible for our primary care services This is a bit beyond my comprehension of good and evil.
Jul 4th, 2022

Doctor Michael Lukenda, is the best family doctor ever , I feel so lucky !!!
Jul 1st, 2022