Queen West - Central Toronto Community Health Centres

I met with Dr. Sonika Kainth to address some medical forms. She was very friendly and professional. Qualities that are rare in Toronto doctors. I went to inquire about dental care. Asian dental receptionist let me know that the clinic was at capacity. The clinic would not be accepting new patients until may. She mentioned that it would not be possible to put me on a water list. I asked could I call on May first to inquire about dental care. She responded by saying yeah whatever . Their is no need to treat Black low income clients this way . She needs to be fired. Management responds to client calls or complaints . If it wasn't for the doctor. I would avoid this toxic place. I'm giving 2 stars because of racist Asian receptionist conduct. I would give five stars for Dr. Sonika.
Mar 16th, 2023

It was so hard to get the treatment I needed for mental health...
Feb 23rd, 2023

I love this clinic , the doctors & Physicians are amazing , the only one thing they need to please fix is the staff upstairss attitude , they are so rude & arrogant & at times they forget they are dealing with human beings. To get them to email you or print result even after the doctor authorise it is a mission . One lady kept on emailing me an old document & i kept on telling her am getting the old one but she was rude straight onto my face till i just walked out with out getting the results emailed ..
Feb 21st, 2023

Feb 1st, 2023

I'm so disappointed. I saw the incredible resources. I saw that they support Indigenous people with traditional medicine on top of western medicine. I saw the free naturopathy and dental. I wasn't able to use any of it. This place is extremely difficult to get a hold of on a good day. There's no voicemail or email as an alternative to their phone line. I also just found out, after two years, that my new patient forms weren't submitted, so my old GP was being fined all five times I visited. I'm going back since apparently I'm still his patient, but I also found out there's a massive fee for having transferred my medical records, which is fine and part of the process, but nobody at this health centre warned me about any payment. I've also had concerns about hygiene (like putting my speculum on the table right up against someone else's pee sample before using it and acting like I'm irrational for asking not to do that) so I'm not too sad to leave. I just feel like this was a huge waste of time. None of my health issues have been addressed in these two years.
Feb 10th, 2023