Toronto Western Hospital Emergency Department

May 16th, 2023

Terrible service here by the health care 'professionals' and I use that terms extremely loosely. Pre-triage attendant was pretty rude and not very friendly or welcoming. Came here to tale my mom and eventually after 2 hours she got called in the other room to see a doctor. The male 'nurse' who called to take her in was sooooo rude!! I couldn't believe his attitude!! Extremely unprofessional and pathetic. He was definitely out of line. Guy was giving me so much attitude and the minute ypu try and say something to stick up and defend yourself he says to go wait outside. I would not come here ever again unless my life depended on it and I highly do not recommend anyone coming to this emergency room if they have a choice. The waiting room is very dirty and unsanitary. That coupled with the rude and unprofessionalism of the staff working here equals just bad experience overall. I think I would rather die than come back here for any type of service. I've been to a few hospitals and emergency rooms but this one has to be the worst of them all! Even worse than st. Mike's and st. Joe's!!! The staff here really need some training o how to treat people and patients!!! I'm sure there's times when these rude individuals may get treated badly by some but man do they deserve it for the way they treat people!! What goes around comes around! I wish this guy would come to my place of work so I could tell him to hit the road!!! These rude workers just treat patients so badly because they can, if you try and defend yourself or speak up for yourself they simply say that you are abusive to them and have the police come. In reality they're just bullies doing whatever they feel like with no remorse or consequences since they know if you try and say anything or stand up for yourself they will just call the cops on you. Whatever happened to our anti-bullying laws???!!! I really am so amazed that these are the people we hire to treat the sick and injured??? What were we thinking? If these kinds of people hate their lives and jobs so much they shoyld find a new profession as they really don't deserve to be working I health care that's for sure!!! Wow it's not just the one guy who is rude! There was another guy waiting in the waiting room, a nurse called his name he said do you have a wheelchair?her response was why you can't walk? He replied no tha5s why I'm here for. Her rebuttal that she yelled while walking away to get him one was well how would I know? Thats why I asked!!! Really? Tha5s considered compassionate, caring, or kind? Nope justmore examples of the terrible service provided by all the staff working here!
May 15th, 2023

I spent one month in the ICU on a ventilator for most of the time tube in my chest feeding tube in nose tube in jugular vein for administering drugs , I had excellent care from all my icu nurses and doctors 3 months on and 30lbs heavier I'm a new man given a second chance at life, I can't say thank you enough xoxoxo thank you
Apr 26th, 2023

4 hour wait because there's only one doctor on Sunday morning. Incredibly rude nurses and assistants at the ER. Even when you have a simple question. Many other patients, including elderly, waiting while an army of other staff walking around aimlessly and sitting chatting.
Apr 3rd, 2023

Rude Nurses and only if you get behind them; then there is a fair chance that they will work quickly instead of sitting idle. The reports were right there an hour before; but the careless nurse wanted me to wait. May God give her some wisdom
Mar 28th, 2023