Appletree Medical Group

Apr 14th, 2023

Apr 10th, 2023

Always there is no doctor in this clinic at all, and when I gave them a phone call to take appointment to avoid to go when I am sick and can not find any one , they advice to can just walk in until noon, I went in 5 minutes to find the reception said that doctor is busy and can not see me. I contacted again to surprise that the same number told me sorry we adviced you by mistake to go to the clinic now you can taappointment for you then the lady in the reception asked the doctor to accept me because inconvenience, he accepted after 2 hours waited as I appreciated that he accepted me he meet me in patient room and kicked me out after took all my card and wight and blood pressure by the helper and asked for my family doctor.
Mar 14th, 2023

There is no point to book an appointment here. They can just pick random people in random order. You could be waiting 10 mins, 2 hrs or 3hrs. This is very messed up.
Feb 6th, 2023

If you were dying and needed a family doctor, you should go to a walk in clinic than going to Appletree medical group. There are lots of problems with them. First, my doctor is available only once a week. There is no other communication tool for me to be in contact with him during the week. No email contact to clinic, to my doctor, no phone call, literally nothing. Second, sometime even for the day that the doctor is available, he is fully booked and I have to wait for two weeks to get an appointment with him. Third, I used the virtual appointment option on Appletree medical group website to book a virtual with one of their other doctors. Also, I took a screenshot for myself from the schedule showing the booked appointment. 2hrs before the appointment, I noted that there is no such booking on my schedule and it has been deleted without updating me about any cancellation. I called them and explained the issue. They just felt sorry for me and said they can not see any record of booking or cancellation. I asked him to give me an email address so that I can share the screenshot with them but they just refused and said if there was anything, they should be able to see that. They are literally terrible.
Feb 18th, 2023