Holly Street Endoscopy Clinic

This is my first bad review, typically I wouldn't bother but this has been the worst experience I've ever endured from medical professionals. First of all the anesthesiologist was totally inappropriate and rude. He is male and should not be working with women! I wouldn't be surprised if there have been claims against him. Secondly, they have far too many patients to even care for them in appropriate time frames. Expect to wait months for tests results, no aftercare medications provided. If you have any illness you'll have to suffer for months before getting any type of treatment plan. The receptionist has no clue what she's doing, I assume she has no medical experience. I'm shocked they have any positive reviews, I would give a zero if it was an option.
Apr 23rd, 2023

Absolutely amazing experience!!! Fantastic patient care and support from reception to nurses to Drs. Everything clearly explained, they took great care of me from set up to recovery. Couldn't ask for anything better.
Apr 19th, 2023

I saw DR MARIANA MARGULIES. I came from a country where doctors are ridiculously busy and barely talk in detail to patients. Even by that standard, a developing country standard, this doctor was so bad. She won't let me finish my sentences, completely overthrew my concerns every time I speak, assuming just because i am from a certain country I eat spice (said that out loud) and that is the root cause of problem even though I tried to explain multiple times that I have had this issues since teen age, I was always on a routine that includes not eating spices, that routine is not working anymore and I am getting more sick, most food, any fruits give me acid reflux and she insists on keep eating the things that giving me reflux, just not to eat things she listed (most of which i dont eat already, those are standard given by any GI), she was so dismissive that i could not even tell her I reduce my coffee intake to one cup, because without at least one migraine gets triggered, my neurologist noticed that too (i kept a chart for migraine attack) and then she assumes I don't have insurance even though I tried to interrupt and tell her twice that I have two insurances, one my own and one under my husband's plan. At the end I was so frustrated with trying to talk between when SHE talks, I just stopped talking and kept listening. I have been suffering for 8months with constant nausea, ill feeling and weight loss; despite the fact that I have the disease since I was 17. I know it is not like before, I know now any food annoys me and I stopped eating. All the solution she gave eat!! Without even asking which food is giving me trouble, what I actually eat throughout the day. When i tried to say myself she replied she is not a dietitian and can refer dietitian but without insurance (??) it can be expensive. I was about to tell her when I was leaving my country I was due for an endoscopy colonoscopy both. But I truely honestly gave up. And came back home with another migraine. Oh at the end she implied i have anorexia when i said i "can't" eat..even though for last 5 years my only goal was to gain weight. I don't know what it is with the doctors here. Are they trained to not listen to patients who are new in Canada just assuming everything they say is wrong and fault lies with the culture they came from?!
Apr 18th, 2023

I had a wonderful experience at this clinic. Although my veins were hard to find, they performed the procedure at once without hurting me. I received very good attention from all the doctors and nurses. The procedures were explained one by one. I stated that I was afraid and they told me about the application. They were always smiling and helpful. The clinic is very clean and tidy. At first, I was not confident that the procedure would be done in this way in the clinic, but after seeing the clinic and the attention, I completely trusted them. The procedure room was like an operating room. Thank you Holly Clinic for your help and being so good.
Apr 11th, 2023

Currently in the recovery room. This was an amazing experience. The staff, nurses, anesthesiologist and Dr. Kaufman were incredibly kind and helped with my nerves with anaesthesiology. Went in at 1230 and woke up at 1pm. Did both an gastroscopy and colonoscopy. Slight gas and cramping afterwards but I woke up fully fine. No hangover and feel like a had an amazing sleep. Especially since I didnt sleep much last night from the colonoscopy prep (PEGlyte was awful), dulcolax wasnt bad tho. 100% would recommend people to get referred here!
Apr 5th, 2023