Home Trust Company

I had a wonderful experience with Home Trust. Professional and all done in a timely manner. Karen was amazing and was always available to answer my million questions and putting me at ease.
May 21st, 2023

Shady, don't deal with them
May 11th, 2023

I just received the Visa card. I think its good company!
May 11th, 2023

BUYER BEWARE!!!! - this company is full of empty promises - we were promised a home equity loan to help get us our of debt, but ended up with a $150K VISA - it did not end there, they went ahead and overdrew the visa so no matter what we do we are paying interest as well as overdraft fees and overdraft interest - so long story short, we ended up in MORE debt without a means to pay it off. And of course now the issue is not their problem but "take it up with the bank now - we cannot do anything". - ABSOLUTELY DISGUSTING how some people can prey on those that require help.
May 8th, 2023

Horrible company. Bad customer service. I signed a 5 year mortgage with this company. They used the address of the house I moved out of as my mailing address so I never received any mail for 5 years and did not receive my renewal papers. After calling and trying to get the person I was talking to to own up to this mistake, they would not take responsibility. I kept asking if its normal to use the address of the house being sold as the customers mailing address and finally got the guy to admit it was a clerical error. They then emailed me my documents instead since they screwed up on the mailing. So I signed the docs virtually to send back and they would not accept it telling me my signature was different. The person I sent the documents to did not even email me to let me know he received them and that there was a problem. I had to follow up and ask why I had not heard back. Then they made me print the documents myself to sign and send back which was a big inconvenience and a waste of paper. They were so un accommodating in the wake of their huge mistake. In this day and age how can you not accept virtually signed documents. I signed all documents for the sale of my home virtually. The guy who helped me was not helpful at all and made me hate this company even more. Dont go with them unless you have no other choice.
May 12th, 2023