Walking On A Cloud

Best shoes shop in the neighborhood.
Apr 11th, 2023

Could I give zero? Went in to look for a pair of Timberland boots. Waited at the desk as I did not see the boots I wanted on the wall. This young man finally approached me. I showed him the boots and asked if they had them or if they could order them for me? What are they? If we do not carry them, then we cannot order them. I could not remember the name, so I said I would look it up. He walked off. When I finally found them on the timberland website, he said, did you check our website? It was the attitude and disdain with which he spoke to me, which made me say. Thank you for your help and I walked out. I am someone who hates shopping, so when I go to a store and buy my timberland boots; I buy four to five pairs at once, so I do not have to go back for a while. My interaction with this young man made me regret ever going into this store. Go somewhere where you are treated with dignity and respect and spend your money there. That is my advice to Toronto. Walking on a cloud has lost any attempt to have my business. Thank you. My advice go to circle shoes where they know how to treat customers.
Mar 29th, 2023

Visited on March 25. When I entered the store, there were two other costumers. I started looking at the shoes, I found a single shoe from "El Naturista", I walked toward the sales lady, and asked her, where was the display for el Naturista, because I couldn't find it. The sales lady, responded in a rude/unfriendly manner, that is the only one we have. Wow, I thought. I better stop asking questions. My friend then asked for the washroom, the sales lady responded, there is none here,(?) Oh ok, my friend had to go across the street to a coffee shop to use the facilities. I tried few shoe styles, I purchased two pairs. After spending $450, the sales lady became friendly, we started to chitchat, end of the story, sales lady leaves in my neighborhood. Yes, I will come back to the store for their shoes, even though there is no washroom for customers to use.
Mar 27th, 2023

Lady helped immensely! My feet are slowly coming out of pain. Bought inserts and they are great.
Mar 4th, 2023

Promenade store disorganized, staff does not know their prices. One particular girl was standing around, disinterested at best even though the store was not busy. Had ordered boots several weeks ago for $199.99 which were supposed to be in in a few days. I checked to see if they had arrived but they werent there. A friend went into the store for me to see if the boots had arrived but they had not. I was in the mall yesterday and went to the store to see if they were in but no luck. The gentlemen checked the stores notebook and found my order but did not know what had happened. I asked them to look and see if there were any of that model in stock. They found two in black. After trying them on I decided to take the black pair. When the girl rang it up she claimed it was $219.99 She obviously didnt care about making a sale as she didnt bother to check their website after I explained the price was incorrect. I guess I disturbed her rest, not that she was busy or even bothered to attempt put back boots that a customer had left lying on the ground. With that customer service its a miracle that store is even still in business! Needless to say I will buy the boots elsewhere and never recommend that store.
Jan 19th, 2023