RBC Royal Bank

A great branch that is always clean and well maintained. One of their security guards needs to refresh himself on what protections the Charter of Rights and Freedoms guarantees.
Apr 10th, 2023

Great customer support
Feb 22nd, 2023

Raghav is very professional and helpful
Feb 16th, 2023

Been coming here for many years, but Im not sure what happened to this branch. Super rude employees that help you get nothing done. Not to mention the security guard whos taking his job too seriously.
Feb 7th, 2023

Unprofessional employees and can be zero star . Every employee or teller deals with you as what he knows not what codes has to follow. I have been dealing with this branch since September 2021 and every months I get my pay cheque which I deposit in person . For the first three months they used to release about 30 to 50% of my cheque . Today they said Im new customer with the bank and they can release only $100 out of my $5022 cheque . That does not make a sense to tell me that Im new customer when I started my account with you for the last 17 months and I have my cheques deposited monthly and I have preauthorized payments that never declined . I requested the talk to the manger who told me that Im a new customer and my history shows that Im only a customer since three months with the bank . It looks they are unprofessional. I had to my TD bank who released my cheque on the spot though when I started business with RBC I hardly visited my old TD bank . I would not waste time to give business to this RBC bank . They wasted my time and made me to look very bad as if Im doing a fraud in front of other clients waiting on the line . Even my 12 years old kid was with me due to off school day and I had not to leave him alone at home , was waiting in the lobby told me why the security they kept looking at you when you were on the counter ? This is very bad and I dont like to do business again with this bank who acted as trainee and unprofessional people
Jan 9th, 2023