The Brick
-
Mall, 670 University Ave #310
Charlottetown, PE C1E 1H6 - 902-894-8866
Hours
Chamber Rating
-
l c
Great customer service. Took care of all my needs. Excellent selection of furniture
May 24th, 2023 -
Florin M
May 21st, 2023 -
Sophia Nganga
Exceptional service from Allan. Very kind and helpful. Took time to explain each product in detail.
May 20th, 2023 -
JUNE MACADAM
Really comfortable chair. Nice size
May 20th, 2023 -
Darren stairs
I bought a tv there when the boxing day sales were on they didn't have the tv I wanted in store so they ordered one in I was called a week or so later to puck up the tv. When I got the tv home I realized my tv stand was to small for the tv and planned to go get a new stand the next day. Well the next day I received a phone call that my aunt passed away I'm not originally from the island so I went away to be with family and prepare the necessary plans when I came back to the island I got a new tv stand and went to hook up the tv I turned it on to a cracked screen I proceeded to call the brick and was told to call the manufacturer I did and was told it was not covered because it was considered physical damage so I took the tv into the brick and met with the manager or told me that he would contact the manufacturer and to send her photos and receipts through email which I did I waited a couple of weeks and heard nothing so I contacted them again and said I was told the tv had a year warranty when I purchased it they then took a week to get back to me saying they haven't heard from the manufacturer yet and to send more photos which I did that was months ago and I have reached out multiple times since to no response so I just want to warn others not to purchase anything from the brick they don't back up there warranties they have the worst customer service and they don't care about there customers I work I minimum wage job and can't afford to buy another tv as u spent 500$ on this tv that I am not out of completely. Terrible way to do business
May 18th, 2023
Contact Info
- 902-894-8866
Questions & Answers
Q What is the phone number for The Brick?
A The phone number for The Brick is: 902-894-8866.
Q Where is The Brick located?
A The Brick is located at Mall, 670 University Ave #310, Charlottetown, PE C1E 1H6
Q What is the internet address for The Brick?
A The website (URL) for The Brick is: https://www.thebrick.com/
Q What days are The Brick open?
A The Brick is open:
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 12:00 PM - 5:00 PM
Q How is The Brick rated?
A The Brick has a 3.6 Star Rating from 257 reviewers.
Hours
Ratings and Reviews
The Brick
Overall Rating
Overall Rating
( 257 Reviews )l c on Google
Great customer service. Took care of all my needs. Excellent selection of furniture
Florin M on Google
Sophia Nganga on Google
Exceptional service from Allan. Very kind and helpful. Took time to explain each product in detail.
JUNE MACADAM on Google
Really comfortable chair. Nice size
Darren stairs on Google
I bought a tv there when the boxing day sales were on they didn't have the tv I wanted in store so they ordered one in I was called a week or so later to puck up the tv. When I got the tv home I realized my tv stand was to small for the tv and planned to go get a new stand the next day. Well the next day I received a phone call that my aunt passed away I'm not originally from the island so I went away to be with family and prepare the necessary plans when I came back to the island I got a new tv stand and went to hook up the tv I turned it on to a cracked screen I proceeded to call the brick and was told to call the manufacturer I did and was told it was not covered because it was considered physical damage so I took the tv into the brick and met with the manager or told me that he would contact the manufacturer and to send her photos and receipts through email which I did I waited a couple of weeks and heard nothing so I contacted them again and said I was told the tv had a year warranty when I purchased it they then took a week to get back to me saying they haven't heard from the manufacturer yet and to send more photos which I did that was months ago and I have reached out multiple times since to no response so I just want to warn others not to purchase anything from the brick they don't back up there warranties they have the worst customer service and they don't care about there customers I work I minimum wage job and can't afford to buy another tv as u spent 500$ on this tv that I am not out of completely. Terrible way to do business
Overall Rating
Overall Rating
( 257 Reviews )Write a Review
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