RBC Banque Royale

Mar 18th, 2023

(Translated by Google) A lot of problems. I recently had trouble with the ATM. The counter took a small part of my deposit and spat out the rest. She confiscated $55 for 20 seconds of inactivity and I had to call and wait 1 hour to be told to go to the branch when I had just gone there. The branch tells me to call, but on the phone and they tell me to go to the branch. I am deeply disappointed with my experience and the bank's lack of organization. After 4 days, I still haven't received the money I deposited. The staff is very slow (waiting 15 to 20 minutes per customer in front of you) but polite. On the positive side: the interior is clean. Almost a month later, the problem was fixed. THANKS. (Original) Beaucoup de problmes. J'ai rcemment eu des problmes avec le guichet automatique. Le guichet a pris une petite partie de mon dpt et crach le reste. Elle a confisqu 55$ pour 20 secondes d'inactivits et j'ai du appeler et attendre 1 heure pour me faire dire d'aller en succursale alors que je venais d'y aller. La succursale me dit d'appeler, mais au tlphone et ils me disent d'aller en succursale. Je suis profondment du de mon exprience et du manque d'organisation de la banque. Aprs 4 jours, je n'ai toujours pas reu l'argent que j'avais dpos. Le personnel est trs lent (attente de 15 20 minutes par client devant soi) mais poli. Ct positif: l'intrieur est propre. Prs d'un mois plus tard, le problme a t rgl. Merci.
Feb 16th, 2023

Sep 23rd, 2022

Sep 22nd, 2022

(Translated by Google) You are not able to make the change of schedule on the internet the RBC DE TERREBONNE same thing it is marked open on Thursdays until 8 p.m. really rotten as a service why there is no day that closes late I do not understand rotten service big 0 (Original) Vous ntes pas capable de faire le changement d'horaire sur internet le RBC DE TERREBONNE mme chose cest marqu ouvert les jeudi jusqua 20h vraiment pourri comme service pourquoi il ny a aucune journe qui ferme tard jcomprend pas service pourri gros 0
Sep 20th, 2022