Kal Tire

Displeased at the level of disservice I have received. We have gone to Kal-Tire for our tire issues, but unfortunately, never again. We own a BMW X3 & took our vehicle here. Firstly, we were told to replace all four tires when a nail went into one of our tires. So, we listened to what we believed was expert advice. Fast forward to 30,000kms later, another one of our tires was impacted again as we drove on circle drive. We visit Kal, & they let us know all of our tires are worn out, likely needing a wheel alignment. When we asked why this wasnt caught into before we get the response I dont know. The manager told us well those arent the best tires, then why did you sell them to us? To me, it sounds like they dont stand behind their products or their services. I believe in this case there should be some sort of warranty in place. We were told that the warranty would not cover this type of impact to the tire. I feel uncomfortable leaving bad reviews, but right now, its warranted.
May 24th, 2023

Friendly and knowledgeable team. No surprises with thorough explanation of what was done. Would like to see the parking area resurfaced to address broken/worn pavement, but the service and staff were top notch.
May 20th, 2023

May 16th, 2023

By far the fastest service Ive experienced. When I looked and seen my vehicle sitting outside the garage I figured they must be just bringing it in to work on now , to my surprise they were just finishing up . Half hour, maybe less , to get my winters off and summers put on the rim
May 5th, 2023

May 5th, 2023