Kal Tire

Fast service ! Got me in for a wheel alignment in 1 day for only $160 not the best price in town but amazing fast service
May 14th, 2023

Always fast and friendly service when I get my tires changed!
Apr 3rd, 2023

Manager Elton was easy to deal with and the guys had my truck in and out in no time
Mar 31st, 2023

I brought my vehicle in for servicing. Upon receiving back, I noticed 2 large scratches on the driver's side. They were both in close proximity to each other. The 2 scratches were deep. You could tell they were fresh because of the sharper feel. No dirt build-up and linear shape. I notified management that one of their technicians possibly scratched my vehicle. I mentioned that the damage wasn't on the vehicle prior to the appointment. Management assured me it didn't happen in the shop and said his technician is very trustworthy and has been with kal Tire for 5 years. Claiming he would have owned up to it. He went on saying that if it happened, it would have happened in the parking lot from another vehicle. If that were the case, there would have been paint or scuff marks from the other vehicle instead of 2 separate scratches. They refused to look at their surveillance in the shop or parking lot to prove me wrong. Isn't that why they have cameras in the shop. For liability purposes? I understand people make mistakes and maybe he didnt realize he did it and thats okay, but he couldnt even give me the benefit of the doubt and check the footage? I felt like the manager was rude on the phone and was being condescending towards me. Kept regurgitating the saying "you know what I mean"? Implying I don't know what I'm talking about. Bottom line if you get this tire service shop to do any work, just know they won't accept any liability or take any ownership if they actually cause any damage to your vehicle.
May 5th, 2023

These guys are awesome, I purchased winter tires from them back in December, I just did my seasonal tire change with them to get my all season radials put on, both times thier was issues with the tires, the winter tires I somehow managed to pick up a screw and needed a patch, they repaired the tire free of charge, the all season radials I had a bent rim issue which I thought was causing a bead leak in the tire, I was set to come in on Friday but with my tire going flat they called around and found the rim immediately, after the rim change I noticed the tire was still hissing air, an employee came out to my vehicle and noticed a hole In the tire, they took my car back in immediately and repaired the hole In the tire yet again free of charge as things seemed covered with the seasonal tire change. This was very helpful, they accommodated for my issues that day even though they didn't have to. I'd recommend this place to anyone, very high-end customer service
Apr 21st, 2023