Scotiabank

I have always received excellent customer service from this branch.
Apr 11th, 2023

Apr 3rd, 2023

Mar 20th, 2023

I didn't received my Credit card even after 25 days. Called Call center multiple times and they said it is in Branch..I took half day from work and went there and they said they don't have it. Manager is not willing to listen and is just standing behind the teller. Worst service and don't respect people's time and money.
Feb 19th, 2023

After dealing with the same issue and explaining to the teller and the assistant manager on Friday and Saturday I got no where with it. I felt the teller and the assistant manager treated me like I was a criminal, based on the lack of due diligence to ask questions, teller lacking to inform their supervisor that I have proof of cheque that is legit through email mobile only, place of negligence to inform me on the process of locking my account and not wanting to help me with the position I was in, where getting told on Friday that this branch isn't my home branch at all when i was under the impression through all the signing papers in September of 2022 that all got transferred to this branch from edmonton. This has caused me much grief, stress, humiliation, degrading of self, fear that the bank of Nova Scotia does not have my best interest at all in regards to my Financials and most of all has created more issues in my life with family, friends, and bills. Im in all honesty, very angry and flustered in the helpless position I was placed in by this branch and from fraud department lacking proper notifications and communications to me.
May 11th, 2023