Choice Hotels Canada

I had my regrets upon reading reviews but we checked in for 2 nights at your property in Port Hope Ontario This hotel is so out of date and in need of major renovations in every possible area. As we entered the room we immediately noticed the carpet was lifted into bedroom posing a tripping hazard. The draperies were hanging off the hooks and pulleys not attached and in fact outer curtains were even missing. As I rested at bottom of bed the entire top of bed lifted off from floor. The dirt and grime on window sills was disgusting. No dusting done in ages. No coffeemaker and the hairdryer did not work. The breakfast was far from the usual at most hotels not good at allHaving worked in a hotel environment previously I would have given a zero but the beds were comfy and the front office girl polite and knowledgeable. I have 2 nights also booked at Comfort Inn in Barrie on Essa rd and am on edge expecting the same. For the amount of money we the guests are being charged and hotels at full capacity apparently time to invest some of that money into your properties. In a nutshell shameful and downtrodden hotel I would not recommend! And what good are Choice Rewards when you get nothing!
Aug 14th, 2022

HORRIBLE
Jan 28th, 2022

Jacked up the required points to 16,000???? As an elite member it's not worth it amymore.. you have to run around for your points amd wasting my time 1 hr on phone each time and now raising qualifying stays to 16,000? That's a joke. I still never received my 25,000 points. Sorry to say you've lost a customer and I'm betting I'm not the only one. I'll go to best western. Atleast I get better service amd points.. sad what choice has become.
Dec 4th, 2021

Rooms are not clean ..with covid the rooms should be extra clean..the only thing clean was the bed sheets .I stayed at comfort inn in Sudbury and northbay..I won't stay there again the carpet and windows and vents are so dirty ..
Jun 26th, 2021

I recently stayed at the Comfort Inn at 31 Topflight in Mississauga Ontario. I stayed from the 1st of October till the six of October. The room was dirty we found to open used condom wrappers behind the bed staff with nothing but rude and unhelpful . Never had housekeeping clean our room. The breakfast which said Hot wasnt not . We also put $100 cash deposit down I did not receive that back but there was no reason behind them keeping the cash deposit. I was currently staying at the Comfort Inn because I have nowhere to live at the moment me and my husband were depending on that deposit back to get another hotel in a different location. I will never ever recommend anyone to go to 31 topflight Drive Comfort Inn.
Nov 18th, 2020