National Bank

(Translated by Google) Non-existent customer service, no return by phone or email, run away! (Original) Service client inexistant, aucun retour par telephone ou par email, fuyez !
May 18th, 2023

(Translated by Google) Very good courteous and efficient service with Madame Karla Piaggio. Completely satisfied with his sound advice. THANKS ! By Jeanne Lecomte (Original) Trs bon service courtois et efficace avec Madame Karla Piaggio. Entirement satisfaite de ses conseils judicieux. Merci ! De Jeanne Lecomte
Mar 28th, 2023

(Translated by Google) Excellent advice, very good customer experience (Original) Excellents conseils, trs bonne exprience client
Feb 28th, 2023

(Translated by Google) Very bad service (Original) Trs mauvais service
Jan 22nd, 2023

(Translated by Google) Hello my son has a problem activating his online account with the new version, he has gone to the agency several times without result and the last time he was asked to call the free number the one behind the bank card the FREE number was he certified, he repeated that he had a French number they replied that it was completely free even with a French cell phone he had witnesses... so he called but he couldn't solve his problem and they transferred him to the technical department. this service told him frankly that he was also unable to solve this problem. he is still with the old version which will be obsolete soon he was told. He stayed 1 hour 11 minutes with the bank service and was billed IN THE AMOUNT OF 157.68 euros, supporting proof on invoice, i.e. 230.43 Canadian dollars I hope that you will pay for this invoice, which was originally supposed to be free, he was told in front of witnesses, and also solve his problem of activating the new version. Thank you for considering this letter. My son was reimbursed. thank you for that requested on 01/29/2023 hello could you send me an email contact because I can't reach an advisor I left messages without being called back I need to deposit by registered mail a government check on my son's account in complete safety;; etc. he does not have online banking it has never worked and from abroad it is overtaxed to call you, me from France no answer ;;;;. THANK YOU FOR YOUR QUICK RETURN CONCERNING THE EMAIL ADDRESS so that I can send you this URGENT check following your recommendations (Original) Bonjour mon fils a un problme d'activation de son compte en ligne avec la nouvelle version , il s'est dplac plusieurs fois l'agence sans rsultat et la dernire fois on lui a demand de tlphoner au numro gratuit celui qui se trouve derrire la carte bancaire le numro GRATUIT lui a t-on certifi, il a redit qu'il avait un numro franais ils ont rpondu que c'tait entirement gratuit meme avec un portable franais il avait des tmoins... il a donc appel mais il n'ont pas russi rsoudre son problme et ils l'ont transfrer au service technique . ce service lui a dit franchement qu'il n'a pas russi non plus rsoudre ce problme. il est toujours avec l'ancienne version qui va tre obsolte bientt lui a t-on dit . Il est rest 1 h 11 mn avec le service de la banque et a t factur D'UN MONTANT DE 157.68 euros, preuve l'appui sur facture soit 230.43 dollars canadiens J'espre que vous prendrez votre charge cette facture qui devait tre gratuite la base lui a t-on dit devant tmoins et rgler aussi son problme d'activation de la nouvelle version. JE vous remercie de prendre en considration ce courrier . Mon fils a t rembours. Merci pour cela demand le 29/01/2023 bonjour pourriez vous m'envoyer un contact mail car je n'arrive pas joindre un conseiller j'ai laiss des messages sans que l'on me rappelle j"'ai besoins de dposer par courrier recommand un chque du gouvernement sur LE compte de mon fils en toute scurit;; etc il n'a pas la banque en ligne cela n'a jamais fonctionn et de l'tranger c'est surtax pour vous appeler,, moi de France pas de rponse ;;;;. MERCI POUR VOTRE RETOUR RAPIDE CONCERNANT L'ADRESSE MAIL afin que je vous envoie suivant vos recommandationsce chque URGENT
Feb 1st, 2023