CIBC Branch with ATM

(Translated by Google) Good morning Usually we are received by Mr. Fadi GERGES LE Meilleur, he is attentive, professional, courteous, We were at the bank a week ago, Mr Fadi being on vacation, we were badly received, asked for an appointment with a mortgage adviser, about 4 to 5 days later, I received a voice message that no one ds this branch can advise me and I have to call another center Even filing a telephone complaint, the agent was surprised, on the verge of not believing me So I have confirmed that I have saved this voice message and if there is a way I can To transfer (Original) Bonjour D habitude on est reu par Mr. Fadi GERGES LE Meilleur , il est attentionn,professionnel, courtois , Ns avons t la banque il y a une semaine , Mr Fadi tant en vacances , nous avons t mal reu , avons demand un rendez-vous avec un conseiller hypothcaire, environ 4 5 jours aprs , je reois un message vocal comme quoi personne ds cette succursale peut me conseiller et je dois appeler un autre centre Mme en dposant une plainte tlphonique, l agent a t tonn, sur le point de ne pas me croire Alors j ai bien confirm que j ai sauvegard ce message vocal et s il y a moyen je peux le Transfrer
Jul 24th, 2022

Certainly the worst bank or fair to say at least the worst CIBC branch! I wish there was 0 point in the google review. The employee doesn't engage at all as if you're in a Libre-Service gas station. if there is a problem with anything related to your banking, it can take forever to get a hold of someone, took me over a month to talk to someone. I could reach people a couple times and they both hung up on me in the middle of the call after an hour of waiting and probably 15 mins of conversation. Respect yourself and avoid this branch at all cost!
Jun 4th, 2022

(Translated by Google) I went there to request some copies of direct deposit as well as to change the design of my debit card. The employee named Cam was really attentive and patient with my request all the time. Despite the systematic difficulty caused by the circumstance, she never lost her professionalism. Thanks to her, I was able to get my direct deposit written in French and have the debit card with the very sober but refined design. Thank you, Cam for all the help you have given me. I would be happy to meet with you whenever I need banking assistance. (Original) J'y suis all pour demander de quelques copies de dpt direct ainsi que pour changer le design de ma carte de dbit. L'employe qui s'appelle Cam a t vraiment attentive et patiente avec ma demande tout le temps. Malgr la difficult systmatique provoque par la circonstance, elle n'a jamais perdu son professionnalisme. Grce elle, j'ai pu obtenir mon dpt direct rdig en franais et avoir la carte de dbit avec le design trs sobre mais raffin. Merci, Cam pour toutes les aides que vous m'avez offertes. Je serais au plaisir de vous retrouver ds que j'aurai besoin d'aide bancaire.
Dec 27th, 2021

Karim Amari is a wonderful person in this branch and he helped us a lot. Super happy with great services.
Nov 2nd, 2021

Just a very poor customer service, a latina with glasses working there mocked me just for the fact I am Arab... Very disrespectful
Sep 20th, 2021