Gatineau, QC Bank

Excellent service!

(Translated by Google) A bank that is useless apart from the ATM (Original) Une banque qui ne sert a rien apart le guichet automatique

I'm giving it 2 stars to this branch, as a bank I give it 3 stars because, like all banks, they bleed you dry with fees while making billions in profits. At this branch, ... more

Extremely slow service, about a customer every 30 mins at the counter and I am not exaggerating.

(Translated by Google) I went to this branch to pay a bill, I was reassured that it is paid. After 1 month I received penalty and late fees on the same bill. I will never ... more

RBC is the worst bank with high and unjustified fees compared to other Canadian banks

I have been with rbc for over 25 years and have recently started going to this branch. I can honestly say that it has made me rethink my loyalty. 1. Staff is not knowledg ... more

(Translated by Google) Terrible service on the security side really not good on the side of rotten customer service I had an identity fraud then they throw me from one si ... more

Great service for all my financial needs.

(Translated by Google) They all settled, thanks BMO (Original) Ils ont tous rgls, merci BMO

(Translated by Google) Chantal did everything to make our account efficient. (Original) Chantal a tout fait pour que notre compte soit efficace.

(Translated by Google) The staff is very dynamic and very welcoming. A very good group, always at the service of its customers, and does so with the most beautiful of way ... more

(Translated by Google) Never had any problems with them. I hope it will stay that way. (Original) Jamais eu de problmes avec eux. Jespre que a va rester comme a.

Impossible to reach anyone in the physical location. They took 5 days to have my funds in my account from a trust transfer. I required to get the branch manager involved ... more

Extremely slow service

One of the financial advisers stated we would get papers sent to our email in 2-3 business days to sign and after 4 days I emailed him to ask where the email was with the ... more

Says open at 9:30 but I walked in 5minutes to ten with 9 other people waiting. Should be more prepared as a big bank. Wouldnt even answer the phone when someone was there ... more

Back in the day the service was amazing but now it awfull and there not like last years! They leave on on personne to take care of all the client while the other one chil ... more

(Translated by Google) I contacted 2 times by phone without answer and 2 times left messages without a call back from Simon Grard. I wanted an investment but in the end f ... more

(Translated by Google) No service, ridiculous wait and no professional skills. Go to La Gappe or Monte Payment. The service is much more welcoming and much more discreet. ... more

(Translated by Google) The wait time on the phone for banking services or for customer services is horribly long. Communication cuts very frequently from them You always ... more

Friendly bank

(Translated by Google) Unable to reach them by phone. I made about ten attempts today. I went to voicemail every time and got no return call. (Original) Impossible de les ... more

(Translated by Google) A big building just for wow counters (Original) Un gros building juste pour des guichets wow

No tellers, machines don't work most of the time... avoid this bank if you can!!!!!!!!!!!!!!!!!!!!!!!!

Finally a director that was able to comprehend the situation and handle is professionally. Thank you Pierre for your time and help, thanks to you Ill be keeping my busine ... more

(Translated by Google) When you call it sounds empty, when you make requests you literally have to go to the branch to follow up...This branch really needs to be improved ... more

Very slow bank. Only two tellers open. Ive never seen a bank so slow

(Translated by Google) Slow and no pace. AVOID. Such a rotten and useless service. (Original) Lent et pas dallure. VITER. Tellement un service pourri et inutile.

(Translated by Google) I find them grossly incompetent. The bank was paying my taxes for me, at the end of my mortgage contract, not only was my bill not paid but the wor ... more

Closed my entire CIBC portfolio after over 40 years after dealing with Jonathan Lavoie. The Manager Lynda Malette continuously allowed while standing beside Jonathan bera ... more

Easily one of the worse branches. Deal with any other one.

This bank is in my neighbourhood. I can't access the bank machine before they open because they have the doors locked. No other bank on the street has this issue. Their h ... more

(Translated by Google) If you like to wait on the phone for hours and hours to do a simple thing like changing your plan - this bank is for you... As a bonus you will hav ... more

(Translated by Google) Rotten service. It's always the voicemail that gets on board. I leave messages and no one calls back. I pay $25 per month and that's the service I' ... more

(Translated by Google) Impossible to have access to my money because according to Scotiabank $8000 is too high an amount to take out in a branch... (Original) Impossible ... more

Terrible service. One teller working with others nothing to assist the long lineup.