HSBC Bank

Worst branch ever. They take so long to do the simplest transaction. They also make mistakes. Not impressed.
Mar 18th, 2023

I had an appt with Archana Raj to discuss my mortgage. She was half an hour late for the appt, no apology and extremely rude (was not answering our questions and repeating herself in a condescending way).
Mar 2nd, 2023

Reps here are absolutely useless, spent an hour waiting on back and forths with the office manager, and they still manage to not get what I asked for completed
Jan 21st, 2023

Visited this bank yesterday asking for help in closing an investment account, the staff at the front desk had no clue about anything and was repeatedly going back and forth for answers. After around 20 minutes of me standing there for a resolution, she asks me to come back after two days as all the staff were very busy. I could see some staff standing and chatting around but none helped. With not much help from a personal visit, I called customer care about this and they helped me close this in 5 minutes. The same information could have been provided to be my the bank staff. Very ill informed set of people at this location.
Jan 15th, 2023

Dec 6th, 2022