Hamilton, ON Banking Services

Accused of missed payments, glitches in their system asking for payments from 6 months ago, terrible customer service, lied about my renewal period, so they could increas ... more

Went there and the time for when it is open and closed is not updated.

Absolutely slow and mostly only 2 till

no access when mall is closed

Despite a quick visit, I had a good experience. Rebecca addressed all my problems with patience and kindness (even though I could have fixed my issue on my own at home). ... more

This Agent of Western Union over charge its costumers, and give wrong rates in exchange. When money is sent to Per or Venezuela, this store charge $49.00 just for the t ... more

ATM service, professional, and friendly personnel.

Showed up once at 20 after 4 when internet said open till 430 but already locked up. What business advertising hours and locks up early

Great customer service!!! Thank you for accommodating me. Professional, helpful, friendly and knowledgeable.

Just had one of my best bank experiences period with financial consultant Jean. Great to speak to someone who takes the time to go over all of your investments and future ... more

I had hundreds of American dollars in 20s and 50s. They wouldn't exchange them for ones and fives unless I "bought" the money there. It's money. They wouldn't do literal ... more

Went in to open a TFSA and was basically shamed by the representative cause I didnt have an extensive knowledge of investment took almost a hours for him to finally open ... more

Incredibly racist and classist service despite having our mortgage and several other products with TD. Had to repeatedly insist on the type of account we wanted to open a ... more

Branch Manager Julie Petendra shows little care for customers. Hides in her little office behind the glass (forget about if there is a line up and tellers are swamped, th ... more

I had a few accounts at this credit union which were closed without my knowledge for no reason. Horrible customer service, do yourself a favour and do not bank here.

Worst CIBC there is.

I have a mortgage with them, Called them several times looking for help and information and just got dodged for weeks until i just gave up and went elsewhere for financia ... more

Not a CIBC atm- be aware- but it works- needed urgent cash

Ive been a customer for over 25 years, and I cant wait to close my account. The sheer and utter lack of customer service is disgraceful. Between dwindling hours of availa ... more

As I have limited funds they wanted to close my account just because I was not using the account constantly. Guessing they felt that they were not making enough money o ... more

It is an ok bank and it was not crowed easy do business etc

Not in Jackson square.

Why is a bank closed on a Saturday? There are no CIBC atms in the downtown area except for this bank...

Bad food

Great Branch. Awesome Customer service. They always take care of my accounts and answer all the questions i have!

Have contacted CIBC 4 times regarding renewing my mortgage cannot seem to get a call back. Today they failed to call on a pre arranged meeting This is service ??

The assistant manager Darryl is extremely rude

Service was okay. But they didn't follow up with the request. It is unfortunate that RBC services are not up to par with other banks and credit card companies.

Rude customer service over phone

I have a debate between which branch is worst This one or the other Rymal branch. Well I think they are both awful. Under staffed and super slow. Rbc is the most profitab ... more

Horrible Experience... I went in to the branch to replace a debit card. The lady at front desk gave me soooo much attitude. She acted like she was a detective and I was ... more